As part of this online course, you will be using e-mail and discussion forums to interact with a diverse group of faculty and students. All online communications should follow the rules of Netiquette that govern the Internet. Here are a few ground rules to get you started.
Whenever you post a message in a forum or send course mail, use a short yet descriptive subject line.
Limit your comments or questions
Limit your comments to one subject per e-mail or discussion post.
Stay on topic
When in a discussion forum, stay on topic. Start a new discussion when appropriate.
E-mail and discussion posts are written communication (not spoken) and should contain correct grammar, punctuation and spelling.
Never use all CAPS
USING ALL CAPS IS EQUIVALENT TO SHOUTING (and it's hard to read).
Use professional language. Avoid slang and text acronyms and never use vulgar or inappropriate language.
Be courteous and respectful in all of your course communications.
Consider your tone
A poorly worded note can easily be misunderstood or misconstrued. Remember, recipients can't see your body language or the expression on your face. Nor can they hear the intonation in your voice. If you have a suspicion that something you wrote might be taken the wrong way, it probably will.
Remember your audience
Your classmates come from all over the country and the world. Remember that language, humor and idioms are not universal. Be especially careful with sarcasm.