YouTube, Transcripts and Closed Captions

All videos must have closed captions and a transcript.

NOTE: These directions are pretty specific and as you know, companies update their websites regularly. That means that these directions may be out of date. If you find that things aren't working exactly as described here, please do one of two things. 1. Update the directions. or 2. Notify Jennifer and she will update it.

Upload Video to YouTube (for a Dutton/faculty produced video)

When you add a video to the Dutton YouTube channel, use the following information to help you fill out the 'Information and Settings' portion.

Basic Info Tab

  • Title
  • Description
    Write a short description of the video followed by the statement below.

    This video was created for Penn State's [course name and ##] course ( with the assistance of [faculty name(s)] and the John A. Dutton Institute for Teaching and Learning Excellence (

  • Tags
    Penn State, Department, Dutton Institute, Course number (ex. GEOSC 10), Course name (ex. Geology of the National Parks), faculty names, other topics.

    NOTE: Using good tags is essential for SEO (search engine optimizations) so please think carefully about what tags to use.

  • Privacy Settings: Public

Advanced Settings Tab

  • Category: Education
  • Comments and responses: Turn off all commenting
  • License and rights ownership: Creative Commons Attribution if for OER course
  • Caption Certification: Choose the best option from the pull-down menu.  Most often it will be "This content has never aired on television in the U.S."

Add to a Playlist

  • Go to the video and select the "Add to" button below the video
  • A list of possible "playlists" will appear. Each course should have it's own playlist so select the appropriate course or choose "Create New Playlist"
  • You can add a video to several playlists.

Upload to 3Play Media

Upload Video

  • Copy the Share link from YouTube
  • Log into
  • Select "Order Services"
  • Select "Transcription & Captioning"
  • Select "Standard" and click "Next"
  • Skip "Add Optional Services" and click "Next"
  • Choose type of media file (options include from computer, from link, or from YouTube)
  • Chose where you would like to store your files using the radio buttons at the bottom of the page
    • look for the course in the "Select Existing Folder"
    • It the course is not there, select "Create New Folder"
  • Select "Next"
  • Select "Submit"

Rename the Video

  • Select "Back to My Files" from the resulting page OR, click on "My Files" in the top navigation
  • Locate the video you want to rename and select "View File" from the hamburger menu
  • Select "Details" in the menu of the resulting popup screen.
  • Choose "Edit" and change the name.
  • Select "Save Changes"

Edit/Check Captions

In a few days, you will get an email from 3play stating that the transcript is done.
  • Log into
  • Search for and select the correct video
  • Hit the pencil icon to edit
  • choose "Edit Word"
  • Start the video
  • Click on the text to change, add or delete a word or phrase
  • Select "Save Changes"
  • Select "Finalize File"
  • Download the Files (depending on the size of the file, you may have to wait a few minutes or hours for the file to finalize)
    • Select "Download"
    • Under Web Caption Formats, select "SRT (.srt)."
    • Click on "Transcript Formats" and select "Word Doc (.doc)"
    • The files will be downloaded to your computer

Upload Caption file to YouTube

  • Locate the downloaded SRT file on your computer
  • Go to YouTube and locate the appropriate video
  • Select the cc icon
  • Select "Add new subtitles or CC"
  • English
  • Upload a file
  • Select "subtitles file"
  • Select "Choose File" and select the downloaded .srt file
  • Upload
  • Publish
  • Now you have to Unpublish the Automatic captions
    • click on the link that says "English (Automatic)
    • Click on "Unpublish"
  • Check to make sure that the captions are correct

Add Transcript to Drupal

  • Verify that the "toggler" module is enabled in the course: 
    • Click Modules in black edit bar.
    • Filter for custom js
    • Select Custom Js Libraries > Configure > Toggler > Save Configuration
  • Use the following code when embedding a video into Drupal.
<div class="img-center">
  <div class="video-wrapper">
    <iframe allowfullscreen="" frameborder="0" height="315" src=""></iframe>
  <div class="img-caption">
    <div aria-label="expand content" class="toggler">img caption here<br>
    Click for transcript.</div>
    <div aria-label="additional content"><p>Insert transcript here. Use text, ordered lists, tables, etc.</p></div>
  <div class="img-credit">video credit here</div>

REMINDER: Turn off Related Videos in Drupal
Append each YouTube url with ?rel=0 to eliminate the related videos at the end of the video.
For Example:  <iframe frameborder="0" height="315" src="" width="420"></iframe>

When ?rel=0 doesn't work to stop suggested videos

Insert "-nocookie" after youtube and before .com in the code. Be careful not to type -nocookies. The embed code will look like this: <div class="video-wrapper"><iframe allowfullscreen="" frameborder="0" height="315" src="" width="560"></iframe></div>

And if the "-nocookie" code is not working to stop the suggested videos, go to YouTube and get a new embed code for the video and try again.

  • Find and open the downloaded WORD file.
  • Copy and paste the text into Drupal where it says "Insert Transcript here".

NOTE: If there was text in the video that wasn't read out loud, add it to the transcript.

Externally (Non-Dutton) Created Videos

NOTE: we are unable to edit or upload caption files to external videos but we are still required to add transcripts.

  • Attempt to contact video owner to request better captions at least twice
  • You can even offer to have the video transcribed for them. Use this sample email as a template.
  • Document your correspondence (add directions here)
  • If you don't hear back in a few days, follow the following steps above:
    • Upload to 3Play Media
    • Edit/Check Captions
    • Add Transcript to Drupal
  • Now send the .srt file to the video owner with instructions for uploading the .srt file to their YouTube video.
    The instructions can be found at the bottom of the sample email page.

Create Your Own Transcript (without 3Play)

Get the transcript from YouTube

*Note: You must use Firefox for this to work!

  • Go to the video on YouTube
  • Click on "more"
  • Choose "open transcript"
  • A Transcript window will appear. 
    • Sometimes there are auto-generated transcripts labeled English (auto-generated) and manual transcripts, simply labeled "English". If this is the case, select the English version at the bottom of the transcript window.
    • Now go to the hamburger menu and select "Toggle timestamps" to turn off the timestamps.
    • Copy and Paste the transcript to a word document
    • Edit the word document
    • Add transcript below the video using the directions above.