Penn State can assist faculty and students with course-related issues that may improve through resolution or mediation with a third-party representative. You may contact your Dutton Institute Learning Designer for advice or, for World Campus course-related student concerns, contact the World Campus directly at wdresolution@outreach.psu.edu or (814) 865-6285. Additionally, if you are teaching your course through the World Campus, the World Campus staff may contact you regarding a student’s concern in your course.